ACCESSIBILITY

Gloworm Festival is committed to making our festival as accessible as possible for all our customers. We are always looking to make our Festival an inclusive space for everyone.

Please read all the information here before attending The Gloworm Festival

SITE DESCRIPTION

Gloworm Festival is an outdoor event utilising the Thoresby Park grounds. The majority of the grounds are flat and are serviced by a network of paths, however mobility problems are posed on grass areas, particularly in bad weather conditions. If it rains it may get muddy and access around the site (other than on paths) may be very difficult. Electric wheelchairs can tackle most areas without too much trouble but the ground can be uneven in places.

There are some pathways connecting the main events field with the car parks and camp sites, but the majority of the festival is on short grass with firm soil. Your personal assistant will need to assist you if it becomes difficult.

We do not offer any internal transport due to the limitations of moving around the site.

There are around 12 different performance areas, which are located in the main arena.

 

BOOKABLE ACCESS FACILITIES

2 FOR 1 – ONE FREE ACCESSIBILITY PERSONAL ASSISTANT PASS
Customers requiring assistance throughout the festival are entitled to one free pass for their Personal Assistant/Support worker. Please note that the customer requiring assistance must have a ticket.

In our commitment to make Gloworm accessible to everyone, we may provide ticket holders that would be unable to attend without use of a personal assistant (PA), and are in receipt of one or more of the following, with a ticket at no additional cost for one PA:

• Middle or Higher rate DLA for care and/or mobility
• Receipt of Personal Independence Payment (PIP)
• Evidence of being severely sight impaired
• CredAbility Access Card – + 1 category requirement
• A recognised Assistance Dog ID Card.

HOW TO APPLY

Please contact us through the contact page here

THE PASS

The ONE FREE pass will be collected at Gloworm when you present your matching ID upon arrival and are with your personal assistant. This will not be sent to you in advance, and we will not issue any PA passes without matching ID, so please remember to bring this with you to avoid disappointment!

The deadline for Applications for Personal Assistant passes is Wednesday 31st July 2019, however applications may close earlier if our full capacity is reached before this date. It is highly recommended that you apply as early as possible.

If you feel you require a PA at the festival but do not have any of the above evidence, please contact us explaining your requirements, with any evidence you do have, and we will consider it on a case-by-case basis.

(PLEASE FIND INFORMATION ON HOW TO COLLECT YOUR PASS BELOW.
specific car parks (e.g. Camping Plus Car Park, Backstage Camping Car Park, etc).

ARRIVING BY CAR

Please always use festival directions when you see them, and turn off SAT NAVs as these are not always up-to-date and may change due to event situations.

ARRIVAL GUIDE

SITE OPENING TIMES

The campsite car park and campsite will open at 12am on Friday 16th August 2019

All campsites close at 12pm on Monday 19th August (car parks close at 4pm).

Music and entertainment generally runs from roughly 10:00am – 10:00pm each day (The main site closes at 7pm with the stage and fairground remaining open till 10pm).

COLLECTING YOUR PERSONAL ASSISTANT PASS

To collect your one free Personal Assistant pass, you must arrive with your tickets and the person who will be your PA. No wristbands can be collected in advance or by anyone else.

If you are arriving by public transport, staying in general camping or camping, your free Personal Assistant Pass will be available from any of the Box Offices – they will have a list with your name and have the relevant wristbands for you. There is a Box Office at each entrance and these are signed on our Event Maps.

All people (adults, teens and children) other than your ONE FREE Personal Assistant must have a valid ticket to enter the festival including the person requiring assistance. The name listed as your Personal Assistant can also change and you do not need to let us know in advance.

TOILETS

Accessible toilets will be provided across site. We will provide further info on their location closer to the festival.
There are accessible toilets at both on the campsite and main site.

ASSISTANCE DOGS

If you would like to bring an Assistance Dog to the festival, please contact us directly first. We will request evidence in order for you to do so (this will usually be either be the Dogs’ ID book or evidence of the dog’s training as an Assistance Dog from an ADUK certified organisation).

STROBE LIGHTING

We would like to advise all customers that flicker, laser, strobe and other lighting effects may be in use at the festival site.

OTHER INFORMATION

We recognise that some, particularly those with specific learning difficulties may need to find a space to step away from the crowds and noise. We do our best to provide this but it is difficult in a festival environment.